Flexible ticket engine for repair shops. Create work orders for repairs, diagnostics, warranty claims, mail-in, onsite, buyback, refurb, data recovery, and B2B batch jobs. Define custom stage pipelines per work order type with full timeline event tracking.
Available during early release on the Free plan and every Pro account.
Work Orders sits in the Repair layer of LuperIQ and focuses on Configurable work order engine with stage pipelines and timeline tracking. For a site owner, the practical value is not the module name by itself; it is whether 9 work order types (repair, diagnostic, warranty, mail-in, etc.), Configurable stage pipelines per order type, and Timeline event tracking with actor attribution becomes easier to manage in the real customer or admin path.
For pricing and setup, the useful context is Free and Pro and the place the owner will likely manage it is Repair OS. Those details help the reader understand the module without turning the page into a technical inventory.
Work Orders works best when Device Registry are already understood, because those surrounding tools shape where the data, settings, or customer actions will land.
Work Orders is documented as a practical module first. If the owner is evaluating AI help around the same area, the safer next step is to start in the Repair OS admin area and only add AI when there is a real task to run.
This module is documented first around the module itself. Public AI workflow pages are focused on the currently fixed-price credit jobs registered in Nexus.