End-to-end mail-in repair management. Generate prepaid shipping labels, track inbound packages, verify device condition on arrival with photos, maintain chain of custody throughout repair, and manage return shipping with tracking notifications.
Available during early release on the Free plan and every Pro account.
Mail-In Logistics sits in the Repair layer of LuperIQ and focuses on Mail-in repair flow with shipping labels, verification, and chain of custody. For a site owner, the practical value is not the module name by itself; it is whether Shipping label generation, Inbound and return tracking, and Package verification with photos becomes easier to manage in the real customer or admin path.
For pricing and setup, the useful context is Free and Pro and the place the owner will likely manage it is Repair OS. Those details help the reader understand the module without turning the page into a technical inventory.
Mail-In Logistics works best when Work Orders are already understood, because those surrounding tools shape where the data, settings, or customer actions will land.
Mail-In Logistics is documented as a practical module first. If the owner is evaluating AI help around the same area, the safer next step is to start in the Repair OS admin area and only add AI when there is a real task to run.
This module is documented first around the module itself. Public AI workflow pages are focused on the currently fixed-price credit jobs registered in Nexus.