Messaging & Support

AI Sentiment Analysis

1 credit As low as $0.07 per run

Use AI inside Messaging to respond faster, summarize threads, and reduce support drag.

What does this cost?

This workflow uses 1 credit per run. The bigger the credit pack you buy, the less each run costs.

Credit pack	Pack price	Cost per run
100 Credits	$17.00	$0.17
500 Credits	$55.00	$0.11
2,500 Credits	$225.00	$0.09
10,000 Credits	$800.00	$0.08
50,000 Credits	$3500.00	$0.07 best value

Promo credit packs do not expire for one year from purchase, and early-release buyers keep the pack price they bought even if public pack pricing rises later. AI credits stay separate from Free, Pro Monthly, and Pro Lifetime plans.

Best use for AI Sentiment Analysis

AI Sentiment Analysis is registered as the msg ai sentiment workflow in the Messaging & Support group. Its job is specific: Use AI inside Messaging to respond faster, summarize threads, and reduce support drag.

Use it when the owner has a real messaging & support task connected to Messaging Hub. The related module context is Messaging Hub: Message threads, real-time messaging, and support ticket management, so the output should land back in that operational path instead of becoming loose AI text.

Inputs to prepare for AI Sentiment Analysis

The customer's message, booking details, appointment status, or portal context so the output answers the real situation.
The business tone, any promised next step, and whether the message is informational, urgent, promotional, or service-related.
Where the customer-facing result will be sent or displayed from Messaging Hub.

Review rules before spending 1 credit(s)

Read AI Sentiment Analysis out loud before sending; customer-facing AI copy should sound like the business, not a template.
Verify names, dates, prices, appointment windows, and promised actions before the message leaves the dashboard.
Keep the call to action simple enough that the customer knows exactly what to do next.